Plan Guru Customers,
From time to time customers come to us with a problem relating to the sizing of "Export to Excel" window. This issue relates to a Windows display setting, and is easily fixed. Here are the issue details.
Starting with the report options, the customer clicks the "OK" button to continue with printing their report to Excel:
ISSUE: The "Export to Excel" window then appears asking the customer to name the report to be created; however the window is improperly sized. There are two buttons on the bottom of this form which should show up but are being cut off. From this window you can still run the report by clicking ALT + O, (keystroke shortcut). See below for how the form should look.
The window should look like this, giving the user the option to proceed with printing by clicking "OK" or canceling the action.
See this knowledge base post for instructions on how to fix the issue: Fixing DPI issue